Paytm

Revolutionizing Everyday Transactions Through Mobile Innovation in India
Launched in 2010, Paytm—short for "Pay Through Mobile"—started as a mobile recharge platform and rapidly evolved into one of India’s most comprehensive digital payment ecosystems. Offering everything from bill payments and shopping to ticket booking and banking services, Paytm empowers millions of users to manage their finances seamlessly via its app and website.
Country:
India
Population (India)
1.43 billion (estimated)
Number of Internet users
900 million (estimated)
Popular payment methods
Credit Cards, Debit Cards, UPI (Unified Payments Interface), E-Wallets, Bank Transfers, Cash Payments
Credit Card
0%
Debit Card
0%
E-Wallets
0%
Cash Payments
0%
Bank Transfers
0%
Other
0%

Type:

Digital Wallet & Payment Gateway

Total Customers:

450 million (estimated)

Currency:

Indian Rupee (INR)

Money transfer volume:

> 5 billion (estimated)

Coverage:

40% of India’s digital wallet transactions (estimated)

Refunds:

Yes

Chargebacks:

Yes, subject to conditions and vendor policies

Type:

Digital Wallet & Payment Gateway

Total Customers:

450 million (estimated)

Currency:

Indian Rupee (INR)

Money transfer volume:

> 5 billion (estimated)

Coverage:

40% of India’s digital wallet transactions (estimated)

Refunds:

Yes

Chargebacks:

Yes, subject to conditions and vendor policies

About payment system

Paytm has transformed the digital payment landscape in India by making cashless transactions simple and accessible to people from all walks of life. Its widespread use of QR-code-based payments has become a common sight nationwide — from major retail outlets to small street vendors. For users, Paytm delivers a smooth and versatile experience. The digital wallet allows them to store funds and use them for a variety of purposes — from utility bill payments and travel bookings to investing in mutual funds and gold. With UPI integration, Paytm also enables fast and direct bank-to-bank transfers, enhancing ease and speed. Merchants of all sizes reap the benefits of joining the Paytm network. With a quick and easy setup, they can start accepting digital payments right away, reducing their reliance on cash. The Paytm for Business app adds even more value by offering features such as instant settlements and digital bookkeeping tools to simplify financial operations. Paytm’s dedication to financial inclusion is evident in its Payments Bank initiative, which is designed to extend banking access to underserved and previously unbanked communities across India. What sets Paytm apart is its ability to evolve alongside its users. By consistently developing new features and services to meet the needs of a diverse user base, Paytm continues to lead as one of India’s most influential digital payment platforms.

Always at your service

For issues or questions, check out our FAQ page or contact us via phone, email or contact form.

Always at your service